Kelola is a multi-branch POS app that calculates your profit and loss automatically, down to the ingredient level. Every product has a recipe, so each transaction deducts ingredient stock, records the real cost, and feeds your financial reports.

If the internet connection drops, can I still sell at the register?

Yes, and it does more than just queue transactions. While offline, Kelola still checks ingredient availability and holds the stock already used, so items that are actually sold out don't get sold again. Once you're back online, the queue syncs in transaction order.

Can my cashier see my business profit?

No. There are four access roles: Superadmin, Owner, Manager, and Cashier. Expenses and financial reports can only be opened by the owner. Managers and cashiers never see those menus at all, they aren't merely blocked on click.

How does QRIS payment work?

You upload your own static merchant QRIS, and at payment time Kelola displays a QR with the amount already filled in for the total. The customer just scans and pays. The money still goes straight to your account with no extra cut from us, and the cashier confirms once the payment lands in your bank or e-wallet app.

Do I need to install an app first?

No. Kelola runs in the browser and can be added to your phone or tablet home screen like a regular app, without going through an app store. There's no separate version for phone and desktop, it's all one system.

Do I need to buy special hardware?

It's not required. Kelola works on the tablet or phone you already own and supports standard ESC/POS thermal printers over Bluetooth or USB. If you'd rather have ready-to-use devices, we also offer affordable tablet and printer bundles.

Can Kelola connect automatically to GoFood, GrabFood, or ShopeeFood?

Not yet. Aggregator orders do not reach the cashier on their own, so they are still entered manually. What is available is Order Channels: a separate price list per platform, a commission percentage deducted automatically in the profit and loss report, and sales booked as receivables because the money arrives later. Ingredient stock is still deducted by recipe.

Can I move data over from my old system?

Customer and ingredient data can be imported from Excel using the templates we provide. Products and recipes are entered in the app, and our team is happy to help you get started.

If my free trial ends, do I lose my data?

No. The account moves to an expired state and is directed to the renewal page, with your data intact. You can also export everything to Excel and PDF at any time.

How long does setup take before I can start selling?

On average, under 15 minutes, from creating an account, entering products & ingredients, to your first transaction at the register.

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Working Out Real Profit From GoFood and GrabFood After Commission

14 September 20265 min read

Aggregator prices are usually marked up to cover commission. The question is whether it is enough. Here is how to check with numbers.

Almost every shop raises prices on aggregator apps to cover commission. What is rarely done is checking whether the increase actually covers it. A markup that feels large often only covers part of the cut.

The error that throws the numbers off

Commission is taken from the price shown in the app, not from your counter price. So raising the price by the commission percentage is never enough, because the increase itself is also cut.

A 20 percent markup against 20 percent commission

Counter price: Rp25.000
App price, up 20%: Rp30.000
Platform commission 20%: -Rp6.000
Received by the shop: Rp24.000
Versus the counter price: -Rp1.000

A 20 percent markup against 20 percent commission actually nets less than selling directly. To receive the same amount, the app price must be divided, not increased by a percentage: Rp25,000 divided by 0.8 is Rp31,250.

The formula

The app price equals your counter price divided by one minus the commission rate. For 20 percent commission the divisor is 0.8. For 25 percent it is 0.75.

What still needs weighing

Delivery packaging usually costs more than dine-in packaging, and that is a real additional cost.
A price that is too high in the app reduces order volume. Fully covering the commission is not always the best choice.
The money arrives days later, so aggregator sales improve profit before they improve cash.

In Kelola each platform has its own price list and its own commission rate. Commission is deducted automatically in the profit and loss, so net profit per channel can be compared: what you actually take home from an aggregator versus selling directly.

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