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Guides

User Guides

How to use Kelola, from setting up your store to closing a shift.

Video tutorials

Watch the Kelola POS tutorial series

Short videos from signing up to opening a branch. Start with the first episode, or jump to the topic you need. Videos are in Indonesian.

Cara Daftar Kelola POS & Coba Gratis 30 Hari | Tutorial Kelola #1 — Episode 1 · 2:10Video in IndonesianWatch the full playlist

Mulai7

Your plan

Getting started

Install Kelola POS on phone, tablet, and computer

Kelola installs like a regular app without an app store: an icon on your home screen, full screen, and always the latest version.

My Account

Profile, password change with a code, devices you signed in on, and theme.

My Referral Code

Invite other stores to Kelola and earn 10% of every payment they make, for as long as they subscribe.

Collaboration (Content Partner)

For stores invited to the Content Partner Program: approve the contract, send monthly content, and track the target.

Subscription and invoices

Renew or change plans, pay by QRIS or virtual account, then download an official invoice for every payment.

Home and daily target

Today's sales, menu shortcuts, and cards you can arrange yourself.

Notification bell

Store alerts and news from Kelola, in the top right corner.

Setting up your store

Fill in your store identity, logo, and receipt format before you start selling.

Connecting a receipt printer

58 mm or 80 mm thermal printers over Bluetooth, USB, or LAN.

Choosing receipt and checker styles

Pick receipt and checker styles, what gets printed, and your store WiFi and social media.

Adding staff and permissions

Invite cashiers and managers with their own accounts. Each role only sees the menus it is allowed to.

Catalog and stock

Recording ingredients

Ingredients are the base of your COGS and stock. Record the unit, purchase price, and minimum stock.

Prepped ingredients and production

House-made syrup, stock, or dough is recorded as an ingredient with a production recipe. Its COGS follows its raw ingredients.

Building recipes and COGS

Recipes define ingredient amounts per serving. COGS is calculated from the latest ingredient prices.

Adding products and variants

Products are what you sell at the cashier. Link them to recipes so stock is deducted and margins are visible.

Stock count and movements

Match system stock with physical counts, and track every stock in, out, and waste.

Selling

Opening a cashier shift

Enter the opening cash before you start selling. Each cashier opens their own shift.

Selling at the cashier

Add orders to the cart, take payment, and print the receipt.

Split Method

One bill paid partly in cash and the rest by QRIS or card.

Order Channels (GoFood, GrabFood)

Separate prices for delivery app orders, without changing your in-store prices.

Table reservations

Record reservations, remind guests on WhatsApp, and open a table when they arrive.

Online reservations by link

Guests book a table themselves through your short store link, and can pre-order food.

Reservation deposits

Ask for a deposit or full payment when guests book. The deposit comes off the bill when they arrive.

Table floor plan

Lay out tables to match your space, then the cashier picks tables right from the plan and sees which are free or taken.

Calling ready orders

The buyer's phone rings and vibrates as soon as the order is ready: through the QR Menu order page, a pager from the receipt QR, and WhatsApp. No pager hardware needed.

Packaging labels

Stickers for cups and packaging with the order name, options, and notes, printed automatically with every sale.

Orders with a deposit

Record cake, rice cone, or catering orders for later pickup, take a deposit, and charge the rest at pickup.

Cash in and out of the drawer

Record drawer cash spent on ice, water, or gas, and change added to the drawer, so the shift closes without a difference.

Closing a shift and daily report

Count the cash drawer, close the shift, and the daily report goes to the owner on WhatsApp and email.

Transactions, refunds, and reprints

Find transactions, reprint receipts, and refund part or all of an order.

Promos and discounts

Set up promos your way: the discount type, which products or categories get it, the days and hours it runs, and its quota.

QR Menu for table ordering

Customers scan the table QR, pick items, and the order lands at the cashier.

Customer display

A screen at the counter showing the order and total live, and promos when idle.

Kitchen display (KDS)

The kitchen order queue from the cashier, table bills, and QR Menu on one screen.

Customers and marketing

Customers, points, and membership

Keep customer data, reward points on every purchase, and upgrade membership tiers automatically.

Customer tabs

Regular customers buy now and pay later, with a tidy record of what they owe.

WhatsApp campaigns

Message customer segments: one-off, scheduled, or recurring.

WhatsApp Assistant

The store bot number replies to customers and forwards complaints to the people running the store.

Purchasing

Suppliers and purchase orders

Record suppliers, order ingredients, and receive goods. Stock and purchase prices update along the way.

Reorder center

Low ingredients are grouped by supplier and ordered via WhatsApp in one tap.

Supplier debt and price history

Track unpaid bills and how ingredient prices change over time.

Team

Attendance and schedules

Turn on attendance, build shift schedules, and staff get reminded to clock in and out.

Payroll

Pay is calculated from attendance: overtime adds, lateness and absence deduct.

Reports and branches

Financial reports and expenses

Profit and loss, cash flow, and operating expenses in one exportable report.

Accounting and balance sheet

Journals, ledger, balance sheet, and PBJT recap build themselves from your store's transactions.

Kelola Capital

Prepare your data and documents once, then send a capital application to OJK-licensed financing partners. Coming soon.

Multiple branches and stock transfers

Run up to 5 branches in one store, each with its own stock, shifts, and reports.

See your real profit starting today

Try every feature free for 30 days. No credit card, ready to sell in 15 minutes.

Start a Free 30 Day Trial Message Us on WhatsApp

The Kelola app home screen with today’s sales and profit