Kelola is a multi-branch POS app that calculates your profit and loss automatically, down to the ingredient level. Every product has a recipe, so each transaction deducts ingredient stock, records the real cost, and feeds your financial reports.

If the internet connection drops, can I still sell at the register?

Yes, and it does more than just queue transactions. While offline, Kelola still checks ingredient availability and holds the stock already used, so items that are actually sold out don't get sold again. Once you're back online, the queue syncs in transaction order.

Can my cashier see my business profit?

No. There are four access roles: Superadmin, Owner, Manager, and Cashier. Expenses and financial reports can only be opened by the owner. Managers and cashiers never see those menus at all, they aren't merely blocked on click.

How does QRIS payment work?

You upload your own static merchant QRIS, and at payment time Kelola displays a QR with the amount already filled in for the total. The customer just scans and pays. The money still goes straight to your account with no extra cut from us, and the cashier confirms once the payment lands in your bank or e-wallet app.

Do I need to install an app first?

No. Kelola runs in the browser and can be added to your phone or tablet home screen like a regular app, without going through an app store. There's no separate version for phone and desktop, it's all one system.

Do I need to buy special hardware?

It's not required. Kelola works on the tablet or phone you already own and supports standard ESC/POS thermal printers over Bluetooth or USB. If you'd rather have ready-to-use devices, we also offer affordable tablet and printer bundles.

Can Kelola connect automatically to GoFood, GrabFood, or ShopeeFood?

Not yet. Aggregator orders do not reach the cashier on their own, so they are still entered manually. What is available is Order Channels: a separate price list per platform, a commission percentage deducted automatically in the profit and loss report, and sales booked as receivables because the money arrives later. Ingredient stock is still deducted by recipe.

Can I move data over from my old system?

Customer and ingredient data can be imported from Excel using the templates we provide. Products and recipes are entered in the app, and our team is happy to help you get started.

If my free trial ends, do I lose my data?

No. The account moves to an expired state and is directed to the renewal page, with your data intact. You can also export everything to Excel and PDF at any time.

How long does setup take before I can start selling?

On average, under 15 minutes, from creating an account, entering products & ingredients, to your first transaction at the register.

How to Set Up the Customer Display on a TV or Tablet

Guide · Growth

Customer Display

A second screen facing the customer. It shows order details while the transaction is in progress, and runs your promotions and visual material outside busy hours.

What you need

An active Growth or Enterprise plan
A TV, tablet, or spare phone with a browser, turned to face the customer
Promo or menu images, any format, up to 3 MB each

Switching it on

1
Turn on the toggle
Go to Settings then POS and turn on Customer Display. It is off by default.
2
Upload your images
Go to Settings then Customer Display. Up to 12 images; 16:9 looks best. You can reorder them, and hide one temporarily without deleting it.

Running promos appear automatically from your promo data. You do not need to design an image for them.

Setting it up on a TV or tablet

The display device never signs in. It connects with a code, so a TV facing the dining room never holds access to the till, the reports, or customer data.

1
Create a code
In Settings then Customer Display, tap Create Code and name the device, for example Front Counter TV.
2
Open the address on the TV
In the TV or tablet browser, go to app.kelola.pro/d
3
Type the code
Enter the 6 letters shown on the cashier's screen. The display connects and starts following the counter.

A code lasts 10 minutes and works once. One shop can pair up to 10 devices, and any device can be revoked at any time from the same page.

What the customer sees

While the cashier serves: Every item added to the cart appears with its variant and toppings, then the total including tax and service charge. Once paid, the change due is shown in large figures.
After 90 seconds idle: The screen becomes a screensaver: your uploaded images first, then any running promos, rotating every 8 seconds. The QR Menu code appears too if that feature is on.

Common questions

Is this screen mirroring?

No. Mirroring copies the cashier's screen as-is, including buttons and cost figures the customer has no business seeing. This screen shows different content, designed to be read from across the counter.

Does the device have to be plugged into the till?

No. It syncs over the internet, so the screen can sit across the room.

What if the cashier closes the app mid-order?

After 5 minutes without an update, the screen treats the broadcast as stale and returns to the screensaver on its own. The previous customer's basket does not stay stuck on screen.

Do expired promos still show?

No. Promos past their end date or over their usage limit are not displayed, even if their status is still active.

What about multiple outlets?

One screen serves one outlet, following the outlet selected when its code was created.

My TV browser is slow.

A spare Android phone or tablet plugged into the TV over HDMI is usually cheaper and more reliable than the TV's own browser.